How do I change my email address?

It's quick and easy to change and verify your new email address. Just follow the steps below to update your email and keep your account details up to date.


  1. Select ProfileProfile icon on the navigation bar
  2. Select Personal details
  3. Select the pencil icon edit pencil icon next to your current email address
  4. Select Continue
  5. Use your email address and password to login
  6. Enter your new email address and select Continue
  7. A 6-digit one-time passcode will be sent to the new email address you’ve entered 
  8. Enter this passcode into the boxes and select Confirm

Having issues?

We’re here to help! Please reach out to our Customer Services team on 0330 135 9512 or enquiries@allpay.net