How can I protect myself from fraud?

There are many ways for fraudsters and con-artists to trick you out of your money. So it's important that you know how to stop yourself becoming a victim.


  • Never share your PIN or passwords with anyone—even if they say they are from your bank. 
  • Keep your card safe and don’t let anyone else use it. 
  • Choose a PIN that’s hard to guess (not your birthday or 1234). 
  • Don’t write down your PIN or passwords anywhere. 
  • Be careful with emails, texts, and phone calls. If you’re not sure they’re real, don’t click on links or give out information. Call your provider using the number on your card. 
  • Never move your money to another account because someone tells you to. 
  • If you feel rushed or unsure, stop and check. Real companies will not pressure you. 
  • Keep your phone and computer up to date and don’t let others use them. 


If something feels wrong, trust your instincts and get in touch with the organisation that gave you your card.